Terms and Conditions

Last Updated: 17/07/2025

Welcome to Osborne Roofing. By accessing or using our website (https://osborneroofing.co.uk), you agree to be bound by these Terms and Conditions. If you do not agree with any part of these terms, please do not use our website or services.

1. About Us

Osborne Roofing provides professional roofing services across Surrey and West Lonodn. We specialise in roof repairs, installations, and maintenance for all kinds of roofs for both residential and commercial properties.

2. Use of Website

  • You may use this website for lawful purposes only.
  • You must not use the site to post or transmit any material that is offensive, defamatory, or otherwise inappropriate.
  • We reserve the right to restrict or terminate your access to the website if we believe you are violating these terms.

3. Quotes and Estimates

  • All quotes provided by Osborne Roofing are free and valid for 30 days unless otherwise stated.
  • Quotes are based on the information provided and may be subject to change if additional work is required upon inspection.
  • A full assessment may be required before confirming the final price.

4. Booking and Cancellations

  • Once a job is confirmed, we will provide a written agreement outlining the work, schedule, and payment terms.
  • Cancellations must be made at least 48 hours in advance. Late cancellations may incur a fee to cover preparation costs.

5. Payments

  • Payment terms will be outlined in your service agreement.
  • Deposits may be required for certain jobs, especially those involving materials or scaffolding.
  • Late payments may incur interest or result in a halt of ongoing work until payment is received.

6. Warranty and Guarantees

  • We stand by the quality of our work. Osborne Roofing offers a workmanship guarantee on completed projects.
  • Manufacturer warranties may also apply to specific materials used.
  • Guarantees do not cover damage due to misuse, neglect, or extreme weather events beyond our control.

7. Limitations of Liability

  • While we take every precaution to ensure high standards of work, Osborne Roofing is not liable for:
    • Any indirect, incidental, or consequential damages.
    • Delays caused by weather, supplier issues, or other factors beyond our control.
    • Any damage resulting from the customer’s failure to maintain the roofing system post-completion.

8. Links to Other Websites

Our website may contain links to external websites. We are not responsible for the content, accuracy, or privacy practices of these third-party sites.

9. Changes to These Terms

We reserve the right to update or modify these Terms and Conditions at any time without prior notice. Changes will take effect immediately upon posting to the website.

10. Contact Information

If you have any questions about these Terms and Conditions, please contact us:

📧 Email: Osborneroofing99@gmail.com
📞 Phone: 07853 968135